0844 209 2131 |
|||||||
| EUROPEAN TRANSPORT AND REMOVALS Door to door service... Man and Van... Parcels... Excess baggage... Removals... Transport... | |||||||
| |
>Home >Services >About us >FAQ >Get quote >Paymetns >Legal >Man Van >Contact >Parcels |
FREQUENTLY ASKED
QUESTIONS:
Do I need to open an account with jwexpress? No, we accept credit and debit cards. Do jwexpress carry fragile goods? Yes, as we offer a dedicated delivery service all goods are secure and handled with care. Where can jwexpress pick up and deliver to? jwexpress collects can aggange collection and delivery in any part of Europe How does jwexpress send me my receipt or invoice? Customers that pay by credit or debit card will receive a receipt the same day via e-mail which is ideal for those claiming on their expenses. What does the quote include? - door to door service (ground floor) - one man crew - insurance up to £20,000 How can I pay? - You can pay by Debit or Credit card via our website (secured by PayPal) Please do note there is a charge of 2.9% for all Credit and Debit Card transactions. - You can make a Bank transfer - You can post us a cheque (Please note that we can't book your order until we receive the funds) When I have to pay? We have to receive your payment at least 7 days before collection, please note that if we not receive your payment we can not book your transport service and we may book the space for someone else. How much I have to pay to book my transport or removal? We requaire 50% prepayment before collection and outstanding amount on delivery. How to pack my cartons / boxes Use only strong, removal, corrugated cartons. The added protection that these cartons provide may avoid damage that results from the use of poor quality packing materials. A general rule to remember on carton size – the heavier the item, the smaller the carton. Here is a list if materials you will need: • Cartons. • Plenty of clean Butchers Paper for wrapping items and padding. • Packaging Tape for securing cartons. • Markers for writing on cartons. • Scissors or a sharp knife for cutting tape. Turn the carton up side down & fold in opposite flaps, do not interlock. We recommend that you tape both ends and also down the centre of each carton. Using a felt marker to clearly label each carton with its room, brief description of contents. Labelling the cartons on their sides rather than the tops makes it much easier to find the one you want they are stacked. If a carton is packed in a manner that requires it to be always kept in an upright position, draw arrows on each side indicating which way it is to be place up. Any cartons containing particularly fragile items should be labelled accordingly. Fill all removal cartons to the top without overfilling. Cartons with items sticking over the top cannot be properly closed or stacked, cartons that are under filled tend to crush when stacked. Always make sure each carton is filled totally to the top before closing. Any spaces can be filled up with scrunched up butchers paper, towels, blankets or other similar items. Time will be saved on your move if you arrange your cartons of similar size four to five feet high, in the one area, not blocking any access to exits or furniture. The garage is usually the best place for these. How to get ready before removal? Before actually packing up, you need to have a game plan. For example: • Pack one room at a time. This will help you when it comes time to unpack. • Pack a couple of cartons a day, starting well ahead of the move. • Mark all boxes with your name and destination address. • Be sure to have plenty of “filling/padding” material available. • Be sure that the bottoms of all cartons are secured and will hold the weight of the contents. • Packing tape or gum tape is better than masking tape. • Pack heavier items toward the bottom of the box and lighter items towards the top. It's better to transport them. • The final weight of the carton should not exceed the average adult strength of approximately 25kg. Remember your removalist is only human. The ink in the paper can transfer onto your items, permanently staining them in some cases. It is also very messy when packing and unpacking, covering your hands in ink. We strongly recommend you use clean butchers paper or similar. How to pack my dishware? • Select a book/wine size carton and line the bottom with scrunched up butchers paper. • With packing paper stacked neatly in place on a flat surface, centre a plate on the paper. • Grasp a corner on a couple of sheets of packing paper and pull the paper over the plate until sheets completely cover the plate. • Stack a second plate on and, moving in a clockwise direction, grasp a second corner and pull paper over the second plate. • Stack a third plate. Grasp remaining two corners, folding two sheets of each corner (one at a time) over the plate. • Turn your wrapped stack of plates upside down onto your packing paper. • Re-wrap the entire bundle: start with one corner of packing paper and pull two sheets over the bundle, cover bundle with the next corner, then the third corner and finally, the fourth. • Place the bundle of dishware into this carton so that the plates are standing on their edge. Use this process on all saucers, bread & butter dishes and other dishware. When packing small dishes, you may to choose to stack in a greater quantity. How to pack my cups / mugs? • With packing paper in place on a flat surface, place a cup/mug six to eight inches from one of the corners. • Now pull the near corner of the paper up and over the cup/mug. • Nest a second cup/mug directly on top, with the handle to the left (second cup should “nest” itself in the packing paper folded over the bottom cup/mug). • Pull the two side corners up and over, one at a time and tuck corners inside the top cup/mug. • Hold the bottom and top cup/mug in position and roll them to the remaining corner. Fragile mixing bowls may be rolled in the same manner. • Delicate cups, like china, should be wrapped one at a time. Antique glass or china should be stuffed with scrunched tissue or butchers paper and wrapped one at a time. How to pack my glasses? • Stuff glasses and stemware with scrunched tissue or butchers paper before wrapping. • Lay them on the corner of the packing paper and roll it one or two full rotations (depending on size), pull sides of packing paper up and over glass/stemware and continue rolling to the far corner. • Place glasses and stemware towards the top of your cartons. Heavier items (dishware, pitchers, etc) should be placed toward the bottom of the cartons. Delicate glassware and stemware should be placed in an upright position, not on its side. No matter what you’re packing, you should use scrunched up packing paper in between each layer to ensure a snug fit wherever there is a gap. All boxes with “fragile” items should be marked accordingly. How to prepare my motorbike or lawnmower ? Any of these which are being transported in the removalist truck should be drained nearly empty of fuel. Motorcycle batteries should be disconnected. How to prepare my plants? Do not water your plants prior to your move, it makes them heavier and also make a mess in the back of the removalist truck. Smaller plant should be placed into open cartons for ease of carriage. How to prepare my barbecue? Wrap the grates/plates in newspaper, place briquettes into a strong plastic bag. Place inside an appropriate size carton with padding to reduce movement. Please empty the fat tray and clean out the litter tray as well. What to do with Canned Goods and other Non-Frozen Food? Pack upright with no more than 24 – 30 cans per carton. Don’t move perishables. Wrap glass containers and boxed foods individually and pack into book/wine size cartons. How to pack my Lamps? Remove bulbs, harps and shades/ Roll up cord. Pack lamp with bedding or wrap separately and place upright into carton with padding. Wrap the harp and finial (decorative knob) in packing paper and tape to the inside wall of the carton that contains the shade. Wrap shades in tissue or butchers paper and place upright in appropriate size carton. How to pack my medicines? Seal caps with masking tape, easy to remove. Wrap and pack upright into book/wine cartons. If need during travel, carry them with you. How to pack my mirrors and pictures? Wrap small mirrors, pictures, paintings and frames in bubble wrap or butchers paper and place on their edge in appropriate size carton. Large paintings, mirrors, etc can be wrapped and placed into picture cartons or tape closed the bottom of a flattened Tea Chest carton and place pictures, mirrors, etc inside them (one per carton) and tape the top closed. Do not force them in as it will cause damage. How to pack my computers, dvd players? Pack these back into their original cartons if you still have them. Otherwise, using the appropriate size carton/s place protective padding on the bottom of the carton. Wrap item in a blanket, towels, etc and place into the carton. Place plenty of padding around, filling any gaps. Wrap any detachable cords separately, try to put these into the same carton with the item they are from. This should save you time, by not having to remember where they are. |
GET QUOTE Please select: Transport Removals France Transport Removals Poland Transport Removals Germany Transport Removals Portugal Transport Removals Spain Transport Removals Italy Transport Removals Netherlands Transport Removals Belgium Transport Removals Europe |
|
|||
